FAQ
- How long has Cartelligent been in business?
Cartelligent was founded in 2000 in Sausalito, CA. Since then, we have facilitated over 15,000 new car deliveries. Throughout its history, Cartelligent has provided exceptional service from consulting, locating and delivering new cars establishing itself as the smartest way to buy or lease a new car.
- Why is Cartelligent the smartest way to buy or lease my new car?
We save you time, money and hassle. We work for you throughout the entire process from consulting, finding and getting you your new car with the preferred color and options you want to getting you the lowest closing cost possible. Our commitment is to you, the customer, throughout the process to get the car you want at a great price.
- Does Cartelligent only work with new vehicles?
Our Account Executives are seasoned professionals in the automotive industry. Our reputation has been earned by adhearing to the highest quality standards in delivery of reliable, warranteed new vehicles. For this reason, we only provide services for obtaining new vehicles we can feel proud to put the Cartelligent name on.
- How much money will I save using Cartelligent?
The savings we can negotiate for you depends on several factors that one of our Account Executives would be happy to discuss with you at your convenience. To learn more about our process and the savings that are possible on the new car you're interested in, please contact us.
- How much time will Cartelligent save me?
On average, people spend about 20 hours researching, locating, and negotiating for their new car - often with less than optimal results. We are professionals and after we understand what you want, we go to work and then get back to you as quickly as you need us to with the results you are looking for.
- How long will it take to get my new car?
We work at your pace. For many cars, our normal turn around time is just a few days. If you need results sooner or are looking to purchase in the future, just let us know and we can meet your needs.
- Can Cartelligent get hard-to-find models?
We can get any make and model new vehicle offered in the U.S. Our search for your car will start out local and statewide, and we'll expand it to the regional and national level as necessary. We will exhaust every possible resource to locate the exact car you want at a low price.
- What is the cost for Cartelligent's service?
Our service fee for most cars priced between $24,000 and $100,000 is $500. Cartelligent works hard to negotiate the best possible closing cost for your new vehicle, and save you valuable time hunting down your dream car. Our Clients regard our services as both time and money saving, often saving thousands of dollars and countless hours of effort.
- What does Cartelligent's service include?
Everything. Our one time, flat fee includes every step of the new car buying experience. We consult with you, search for your new car, find your new car, ensure your car has all the options, and is exactly what you want. We negotiate with the dealer on your behalf, arrange financing, handle your trade in and schedule spotless and timely delivery of your car. We make sure your car experience, from start to finish, is as much fun as picking out your new car. It’s why over 95% of our customers recommend us to friends and family.
- If I get my car from Cartelligent, where will it come from?
Every new car that we deliver comes from an authorized new car dealer. The purchase, financing, or leasing documents will be in your name, and you will be the first owner of your new vehicle with the full manufacturer’s warranty.
- Why does Cartelligent work with dealers?
We work with dealers because, in the United States, all new cars must be sold from authorized dealerships. This legislation was designed to help protect consumers, and also enables the automobile manufacturers to stand behind their products for warranty claims and repairs.
- Do dealers like to work with Cartelligent?
Most dealers value the benefit of long term win-win-win relationships with us. We provide them with "an enjoyable car selling experience" Monday through Friday when dealerships are not as busy. We make it clean and easy for them to simply offer their bottom line price right up front. The profit a dealer makes on a Cartelligent sale is lower than their average profit compared with a traditional sale, but the internal costs associated with it are lower as well.
- Why do dealers like to work with Cartelligent?
They know we represent serious buyers. We help dealers sell more cars and increase their monthly revenues. They turn their inventory faster, increasing their allocation of new vehicles.
- Do I still get the dealer's and manufacturer's warranties?
Absolutely - All new cars come with the exact same warranty coverage. Since we get your car from a new car dealership, this coverage transfers directly from the dealer to you. You are the first owner of the car, with all of the rights to the car's warranty.
- Where can I get my new car serviced?
You can get your car serviced at any authorized dealer of your choice; near your home or near your work.
