Cartelligent Experience: Sean L, Livermore
Sean, a Bay Area fire captain was looking for a very specific vehicle and was getting frustrated trying to find it. On a friend's recommendation, he decided to try Cartelligent.
Q. How did you decide it was time for a new car?
A: I had 300,000+ miles on my 2002 Chevy Tahoe (which I purchased brand new, best investment ever).
Q. How did you choose the Jeep Grand Cherokee?
A: I spent a lot of time doing internet searches, seeing what others are driving, and visiting dealerships to decide what I wanted.
Q. Why did you decide to use Cartelligent?
A: I wanted a specific package that was VERY, very hard to find, at the end of the model year. The vehicle I wanted was nowhere to be found in Northern California. I checked VIN's online for weeks and so did a dealership (looking to trade knowing they had a buyer). Craig from Cartelligent found the only match for the vehicle I wanted in a 500 mile radius. He then had it shipped from Southern California to the Bay Area.
Q. What did you like best about working with Cartelligent?
A: They did all the work! No hassle, no negotiating.
Q. What surprised you about the Cartelligent car buying experience?
A: Ease of use, very black and white you tell them what you're looking for, and they find it. You either want the car they find or not....no pressure. Other online car buying outfits would bait and switch and offer you the vehicle you asked for only to arrive and have it not quite what you wanted.....minor differences that were major for me.
Q. What would you tell a friend about us?
A: I tried emails with dealerships, Internet pricing, Craigslist, working with Internet sales dept and so-called online dealers (TrueCar) for weeks, all without success. It took Cartelligent 24 hours to find my car once I contacted them. I'd like to say I wish I had gone to Cartelligent first, but seeing prices, bait and switches and the inability of others to do what Cartelligent accomplished makes me even more pleased and confident with my purchase. So take my struggles as proof and just start and end with Cartelligent.