Client Experience: Alexandra S, San Francisco
Alexandra, a San Francisco-based multimedia journalist, was ready to buy a new car on her own for the first time, but was unsure how to start the process. On a friend's recommendation, she decided to try Cartelligent.
Q. What frustrates you about the traditional car buying process?
A: I had never really bought a car on my own before and I was a little intimidated by the process. I wasn't sure where to start, and I didn't want to get bamboozled.
Q. How did you decide it was time for a new car?
A: My previous vehicle died unexpectedly on me a week and a half before I was due to undergo knee surgery. I knew I needed to have a new car by the time I had recovered, but I didn't have the time or mobility to take care of it on my own.
Q. Why did you decide to use Cartelligent?
A: One of my friends recommended Cartelligent and then I found out a couple other friends had used the service. It made perfect sense for me, especially with my lack of mobility.
Q. What did you like best about working with Cartelligent?
A: My agent, Bryce, was super-knowledgeable and thorough. I never felt pressured in any way shape or form, he made the whole process so easy for me.
Q. What surprised you about the Cartelligent car buying experience?
A: I was surprised by how little I actually had to do. It was completely seamless, I gave Bryce the car I wanted and my parameters, and once he found the car I wanted all I had to do was sign on the dotted line. And the price I got was fantastic—I was able to get a new BMW X3 for about what I thought I would pay for a comparable CPO.
Q. What would you tell a friend about us?
A: I've already told at least ten. If you're looking to buy or lease a new car you need to call Cartelligent. I'll never buy a car another way again.