Client Experience: Donna K, Petaluma
Petaluma resident, Donna, was coming up to the end of her current lease. A number of co-workers recommended Cartelligent and she decided to give us a call.
Q. What frustrates you about the traditional new car buying process?
A: I'm frustrated by how much time you have to spend at the dealership. It can easily take five hours just comparing vehicles and starting to talk about numbers.
Q. How did you decide it was time for a new car?
A: My lease was coming up in a few months and I was already at my allotted miles. I wanted to see if I could get out of my lease early and I needed to decide what to replace it with.
Q. How did you decide to use Cartelligent?
A. A number of my co-workers had used Cartelligent and they all had great things to say about the process. I thought it made a lot of sense for me, especially with the special circumstances around my lease.
Q. What did you like best about working with Cartelligent?
A: My agent, Bryce, really helped to educate me about my options. Not only did he make it easy for me compare cars and decide which vehicle I wanted, but he also walked me through the decision to lease or purchase so that I could figure out which made sense.
Q. What surprised you about the Cartelligent car buying experience?
A: Picking up my new car was so quick! I just signed some papers, got a tour of its features and drove off.
Q. What would you tell a friend about us?
A: If you need help comparing options or just don't want to to deal with the process, Cartelligent is a great time-saver.