Client Experience: Edward Thornborrow, Piedmont
Between his full time work as a physician and raising his two children, Dr. Edward Thornborrow did not want to add hours of car shopping to his schedule. He had seen Cartelligent license plates throughout the Bay Area and decided to let us help him alleviate the time and hassle of buying a new car.
Q. What made you realize it was time for a new car?
A: After the tenth time my children complained "a two door car is totally IMPRACTICAL for someone with two kids!", I knew it was time for a new car. I had used an auto broker in the past and I did an online search to investigate my options this time around. I found the Cartelligent website and decided to give you a call.
Q. How did you choose the Acura TLX?
A: An Acura was my first car and I have never loved a car more than my first Integra. And my wife has an MDX and we are thrilled with the comfort, drivability, low cost of ownership, and overall reliability.
Q. Why did you decide to use Cartelligent?
A: Because I dread nothing more than having to haggle with car dealerships over a new car purchase, except for haggling with them over the value of my trade-in.
Q. What did you like best about working with Cartelligent?
A: Cartelligent was AWESOME. From the comfort of my couch, Cartelligent responded to my every question within hours, even on Sundays, and negotiated a great lease rate on my new Acura and a strong trade-in price on my old BMW. Not having to deal directly with the salespeople was priceless to me, especially with my busy work and home schedules. Cartelligent was even willing to schedule a Sunday delivery so I could take receipt of my new car between children's soccer games!
Q. What surprised you the most about the Cartelligent car buying experience?
A: The utter ease and simplicity of the transaction was amazing, and the negotiated price for both the new car and the trade-in were impressive.
Q. What would you tell a friend about us?
A: Don't even think about going to the dealership, save time, avoid stress, and get a great deal through Cartelligent.