Client Experience: Jennifer B, San Francisco
San Francisco resident, Jennifer, was looking to replacing her aging vehicle. On a friend's advice, she called Cartelligent to help her avoid the time and stress of the car buying process.
Q. How did you decide it was time for a new car?
A: I had a 2007 Volvo XC90 that I loved and wanted to keep forever. But my mechanic told me not to put any more money into it. At 139,000 miles, it was costing too much to keep.
Q. How did you choose the Toyota Highlander?
A: I needed a larger car for my work and my family. The third row was required so it reduced my options. I love Toyotas because I want to keep a car as long as possible.
Q. Why did you decide to use Cartelligent?
A: Someone recommended Cartelligent to me. I am very busy - I own two businesses and have three kids and I hate purchasing cars. The idea of outsourcing this to someone who would work closely with me sounded ideal.
Q. What did you like best about working with Cartelligent?
A: Benjie was GREAT - he explained everything, always called when he said he would, and made the entire process painless.
Q. What surprised you about the Cartelligent car buying experience?
A: That it really was that easy. We walked through building the car, he found me the exact car I wanted, dealt with my loan and my trade in. Couldn't be easier!
Q. Would you tell a friend about us?
A: DO IT - it's the best money I have spent. I saved five times the time by using Cartelligent and saved myself from a process I dislike. Thank you!