Client Experience: Kelly B, Los Angeles
Los Angeles resident, Kelly, was helping her brother find a new vehicle, but didn't have the time required to spend researching vehicle options and pricing. On a friend's recommendation she decided to call Cartelligent to help with the process.
Q. What frustrates you about the traditional new car buying process?
A: Even with so much information available online, I feel like there is a lack of transparency especially about pricing. It's hard to figure out if you're getting a good deal and you're never sure if there's something you're missing.
Q. How did you choose the Mazda6?
A: Our agent, Chris, was able to help us compare models and pricing based on what we were looking for. With his help, we decided that the Mazda6 was a great fit.
Q. What did you like best about working with Cartelligent?
A: Chris and I talked a lot about what we were looking for. I felt like I could be totally honest with him about what we wanted and what we were trying to spend. It was so refreshing not to feel like I had to play games to get what I wanted.
Q. What surprised you about the Cartelligent car buying experience?
A: The team was completely focused on getting us what we wanted. We wound up deciding to special order the vehicle in order to get the exact features that were important to us. They never tried to push us into an in-stock car, and I felt we got the same level of service ordering our Mazda that we would have if we'd been ordering a new Mercedes-Benz.
Q. What would you tell a friend about us?
A: If you want a seamless, low-stress car buying experience you need to call Cartelligent. You'll spend less time on the process and save money at the same time.