Client Experience: Mark Chow, Oakland
Mark Chow, Senior Director of Sales for The Mark Company in San Francisco, recently purchased a new BMW 328i Convertible from our Sausalito office. We caught up with him to ask about his experience and how he’s enjoying his new car.
Q: How do you like your new BMW 3 Series?
A: I love it! It is so fun to drive. It’s the perfect car and the perfect size. I love being able to take the top down on a beautiful day. It makes me want to drive to Napa on a sunny day with the top down and just enjoy how it handles.
Q: How did you hear about Cartelligent?
A: I was referred by a personal friend who had used Cartelligent to buy his last car and had a great experience. When he told me about your car buying service I thought it sounded too good to be true, but he assured me it was the real thing.
Q: What made you decide to use Cartelligent?
A: I did my own online research before contacting Cartelligent and was frustrated by the lack of follow through. The sales people I reached out to weren’t responsive in getting back to me. I was also trying to decide between a few different models and I wanted some guidance in determining the best car for me. Aaron from the Sausalito office was amazing. He stayed on top of things, followed up and made the whole car buying process easy and convenient.
Q: What did you like best about working with Cartelligent?
A: How easy and stress-free the entire process was for me. Once I decided which model I wanted, Aaron took care of everything. I knew I wanted to lease the car and all I had to do was fill out a short online credit application and Cartelligent did the rest. I had the exact car I wanted within a few days.
Q: What surprised you the most about the Cartelligent car buying experience?
A: I was shocked at how little time it took. I spent a few minutes talking to Aaron about the 1 Series vs the 3 Series and the coupe vs the convertible, we kept in touch over email and then I picked up my BMW. I got there at 1:00 pm and I was on the road to meet some friends for lunch by 1:20.
Q: What would you tell a friend about us?
A: This is the best way to buy a new car.