Client Experience: Patrick O, Hillsborough
Financial professional, Patrick, was ready for a larger car to accommodate his family. As a returning Cartelligent client, he gave us a call to help him narrow his options and get started on the process.
Q. What frustrates you about the traditional new car buying process?
A: I dislike not just the haggling back and forth, but my biggest frustration is having to rely on the dealership for information—not knowing the true price or where they make their money. It's just not worth my time.
Q. How did you decide it was time for a new car?
A: I've got four growing kids with all the friends and equipment that come with them. It was time for a bigger car that could hold them all.
Q. What did you like best about working with Cartelligent?
A: My agent was personable, knowledgeable and responsive. In addition to getting us the right car at the right price, he educated us about the terms of our lease so that we understood the entirety of the deal.
Q. What surprised you about the Cartelligent car buying experience?
A: Even as a returning client, I didn't realize there was an option to have the vehicle delivered to my home. The delivery specialist was very helpful and patient, walking me through the features on the car even while my kids were playing inside of it.
Q. What would you tell a friend about us?
A: Cartelligent provides an excellent service, especially for busy people. With just a few phone calls, you get the car you want at a great price with no haggling.