Client Experience: Satu L, Capitola
Capitola resident, Satu, was looking for to replace her recalled Volkswagen diesel. On a friend's recommendation, she decided to call Cartelligent to help her save time and money on her new car.
Q. What made you realize it was time for a new car?
A: We have a 1995 Honda Civic and our 2009 Jetta TDI was being "recalled." Also, though we are only a family of 4, we found going out with family and friends often required two cars to be driven, especially when car seats and booster seats were involved. We wanted to find a car that could hold 6-8 passengers at a time.
Q. Why did you decide to use Cartelligent?
A: We had used a car buying service previously for our Jetta TDI and had been very happy with the price negotiated and the hassle free use of services. We chose to use Cartelligent for our Honda Pilot based on the recommendations from a family member who had recently used their services.
Q. How did you choose the Honda Pilot?
A: We wanted the third row to be able to fit adults, a brand that was reliable, good gas mileage for its size, and a model that drove well and looked sleek.
Q. What did you like best about working with Cartelligent?
A: The ease of the whole process. I felt I could trust Jules to find the very specific model and color of car I wanted and negotiate a competitive price.
Q. What surprised you about the Cartelligent car buying experience?
A: I was surprised how sincere the staff was in ensuring I receive exactly what I was looking for at the pricing and financing that would work for my budget. The staff also work well together. The representative who helped me was based in Sausalito but the car was delivered to the San Jose office. Both Jules in Sausalito and Billy in San Jose provided excellent, professional, and friendly service.
Q. What would you tell a friend about us?
A: I have already told friends and family members how great the service is and that I would highly recommend using their services. Thank you Cartelligent!